A platform for gathering and analyzing data in your company!
Tasks for your stores, your regional managers, merchandisers, sales representatives or auditors conveniently documented in a mobile application. Real-time reporting.
- Create various task and report templates.
- Create various task and report templates.
- Gather and analyze the answers, photos, confirmed geo-tags and visits
- Browse the organized data, export, analyze further and make accurate choices!
What is cHow?
cHow is a Retail Intelligence platform, comprising of the website and the mobile applications for both iOS and Android system. It replaces e-mails, checklists and Excel files wherever there’s a need to quickly acquire and clearly present information from multiple places and multiple people. It organizes and streamlines the communication across all levels in the organization. It simplifies control and provides accurate insights.
How it works?
Create task scenarios and assign them to appropriate people, monitor the progress, send out notifications and analyze the results in the reporting systems.
Choose from the various task types: in selected locations, in the field, based on geolocation, repeatable assignments. Thanks to an intuitive configuration you will be able to map any process.
Create the task scenario using different types on questions, their mutual logic and advanced availability rules. Assign scoring to track the results easily.
Assign the task based on the map reflecting your organizational structure.
Setup repetitions, cycles and automatic creation of tasks based on various events.
Conveniently browse the progress of the project execution, and the results reported at particular locations, by particular contractors or in particular regions. Setup automatic notifications (push and e-mail) about the selected events happening in the project.
Send the notifications to hand-picked recipients or based on defined mechanisms. Verify the correctness of the executed assignments and conveniently point out the items that need to be corrected.
Assess the current situation, trends and changes in an expanded reporting system. Display the data based on the permissions, projects and locations bound to the particular system user.
Export the data in the form of accessible spreadsheets and picture archives. Integrate cHow with other corporate systems over an API or proprietary integration interfaces.
Who is cHow for?
- Retail chains - for process organization, communication, ongoing reporting and easy data analysis.
- Distribution companies - for rapid reporting of repeatable field tasks.
- Construction and production companies - for checklists and event reporting (health and safety, quality assurance, assembly instructions)
- new Health and safety service - risk management, hazard reporting, remediation reporting. Read more
- Merchandisers - for exchanging guidelines, reporting the activities, standard control.
- Companies and organizations seeking to streamline their processes, assignments and reports - irrespective of the industry.
- Sales and marketing - for ongoing verification of the promotional activity, accuracy of product marking and exposure.
- HR - for gathering information about staff shortages, sending out instructions, testing the employee knowledge, communication - also in the form of an "idea box".
- VM - for sending out guidelines regarding product placement, gathering reports about the situation in remote locations and sending feedback.
- Chain development - for monitoring the situation around the points of sale - opening or closing competition stores, roadblocks, renovations etc.
- new Health and safety - for gathering reports about procedure adherence, accumulating hazard reports and confirmations of eliminating them. Read more
- Operations - for ongoing reporting between the Headwuarters and the repote points of sale, monitoring the progress against the planned assumptions.
Use cases
Food retail chain
Franchise shops are located all across Poland. The chain comprises of both small shops offering just selected items, as well as larger establishments with a broader product offer. Managing such a diverse structure poses several operational challenges. To tackle them effectively, the managers need up-to-date data from hundreds of locations. It is essential to effectively structure the communication with different groups of employees.
Petrol station chain
The company`s internal auditors make routine visits to their petrol stations. After each visit they report numerous issues – the execution of promotional activities, cleanliness, supply status etc. The data in these reports – Station Assessment Sheets – are delivered to the appropriate departments within the organization so they can take corrective actions. The aggregate data is used by management to get a broad view of the overall situation within the company in order to make strategic decisions.
Insurance company
After inspecting a damaged object that is the subject of an insurance procedure (i.e. a crashed car), insurance experts are compelled to fill out a protocol with a description of their findings. These process often happens in stressful and even uncomfortable circumstances. The protocol is a prerequisite for the next steps of the process of reimbursement.
Construction industry
There are dozens of potential risks to the health and lives of workers on a construction site every day. Managing health and safety in such an environment is vital, but can sometimes be very difficult. Traditional paper-based methods of reporting incidents and hazards often fail - information about hazardous situations arrives late or gets lost in piles of documents. The lack of a rapid flow of incident data leads to delayed responses, and minor accidents and near misses are sometimes not reported at all.
Articles See all
cHow for Health & Safety teams
In large production plants and distribution centers, each day brings hundreds of decisions and observations—many of which never reach the system simply because there’s no time, no place, no process. Yet effective health and safety is not just about procedures. It’s about what we really know—and what we do with that knowledge.
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Observe. Document. Respond.
Using cHow in security agencies. Much of a security agency’s work happens out of sight. Field presence doesn’t always mean oversight – especially when patrol, technical, and admin teams operate across multiple sites. Sometimes it's a minor malfunction, sometimes an incident requiring documentation – and often, it's just about knowing whether everything went according to plan.
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cHow helps prevent accidents
Ensure a safe workplace with cHow's Health and Safety module - a tool that streamlines hazard reporting, speeds up incident response and helps build a culture of safety in your organisation.
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Data well served
It's incredible how much data we're generating these days, isn't it? Just a few years ago, we couldn't even imagine the amount we're producing now. For businesses, it's not just about collecting data anymore. The key is to process it instantly and efficiently. Being able to turn raw data into useful information that helps us make decisions is really important for the efficiency of an organisation's operations.
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The internationalisation of communication - a new challenge for businesses of all sizes
In today's globalised world, it's becoming more and more challenging for companies, both multinational and local, to communicate effectively in multiple languages. The lovely folks over at the Central Statistical Office (CSO) let us know that by the end of May 2024, there were more than 1.02 million foreigners working in Poland, which is 6.7% of the total workforce. It's a common misconception that English is enough for international communication. In reality, though, having a grasp of the local language is really important, especially in sectors like retail and services.
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From "I think so" to "I know"
At one end of the process, there are hundreds, thousands of small pieces of information. At the other end of the process, there are decisions that are often crucial to the organization. It is not good when there is no clear connection between these points. Unfortunately, this is the case.
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Who do you think knows the most, and has the best contacts?
"I'm really looking forward to getting to know him and working together with my team of field auditors to make the most of our combined skills," wrote the Senior Internal Auditor of one of the largest FMCG distributors. About whom? About the amazing cHow app in the flesh!
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The decision to implement a new system = cause for celebration
It is often assumed that the decision to implement a system will be met with enthusiasm by all customers. However, in reality, some customers may feel sceptical or even distanced from the idea.
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„Healthy store” - managing the sales network in a pandemic times
Adapt your network to the new reality and be ready for the next changes! Build "healthy stores" with cHow - stores, where employees and customers will feel safe.
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„Managing a field team is not an easy job”
On how to make this task simpler and where exactly lies the challenge, we talk to the Director of Operations at Monnari Trade, Piotr Olczyk.
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„Meet agile reporting – decide without guessing”
You’re wasting hours looking for data in emails and tables just to find out that the situation in you retail chain might be.
Read articleContact us
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